Technology Partners

Looking to integrate your technology with the leading on-demand contact center solution? Or are you looking to OEM the latest in contact center functionality as part of your solution? Then look no further. Contactual has an active program of product integration, joint marketing and contact center product licensing.

Contactual partners include

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AccessLine, a division of Telanetix

Telanetix is a leading internet protocol (IP) solutions provider offering telepresence and Voice over IP (VoIP) services to the small-to-medium businesses and enterprise (SMB and SME) markets. By leveraging on ubiquitous network infrastructures, Telanetix’s solutions meet the real-world communications demands of its customers. The company’s telepresence offering, called Digital Presence™, creates fully immersive and interactive meeting environments that incorporate voice, video and data from multiple locations into a single environment at better quality and much lower price than competitors. The AccessLine Division provides VoIP services and gives companies flexible calling solutions at a fraction of the price of traditional telecom providers.

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Marketing Messages

Marketing Messages®, the First Impression People® in telecom since 1984, produces professional voice prompts for Auto Attendant, IVR, and Natural Language. They also provide Music-On-Hold, Messages-On-Hold™, and audio for websites. Voice Branding™ with a Marketing Messages professional voice helps you build brand identity, gain continuity, and make the right "first impression," every time your customers call. They serve about 3000 customers, including over 70 Fortune 500 firms.

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NetSuite

NetSuite Inc. is a leading vendor of on-demand, integrated business management application suites for small and medium-sized businesses. NetSuite enables companies to manage core key business operations in a single system, which includes Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Ecommerce. NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into up-to-date, role-specific business information.

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Qwest

Qwest's more than 40,000 employees are committed to delivering world-class products backed by unmatched customer service. Whether you're a single household, a small business or a global corporation, from voice to data to video, Qwest has a solution just for you.

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salesforce.com

Salesforce.com is the market and technology leader in on-demand business services. The company's suite of on-demand CRM applications allows customers to manage and share all of their sales, support, marketing and partner information on-demand. Force.com, the world's first on-demand platform, enables customers, developers and partners to build powerful new on-demand applications that extend beyond CRM to deliver the benefits of multi-tenancy and the business web across the enterprise. Force.com allows applications to be easily shared, exchanged and installed with a few simple clicks via salesforce.com's AppExchange marketplace, available at http://www.salesforce.com/appexchange.