Telephony Service Providers
Contactual’s OnDemand Contact Center software can pave the way for you to generate new revenue streams from your existing customer base. Grow your average customer size by offering enhanced contact center products and related services, resulting in longer lasting customer relationships. Contactual provides wide-ranging benefits to customer service organizations by breaking the long-standing dependency on hardware and its related operating costs.
Contactual partners include
|Agent99, Australia has had a dedicated Australian presence since 1969, designing solutions that are not only world-class, but in many cases world-first. As a wholly-owned subsidiary of the NEC Corporation (Japan), NEC is a global R&D center and major exporter in its own right. NEC Business Solutions has taken its proud Australian heritage and global expertise to become a leading innovator and supplier of integrated voice and data solutions including IP telephony, contact centers and managed services. We have become the trusted partner to 30 percent of Australia’s top 500 companies, and have consistently been ranked as Australia’s number one overall IT provider. Our proven market leadership provides customers with the confidence and assurance that they are partnering with a reputable and reliable partner.|
8x8 Inc. offers an affordable and easy-to-use broadband telephone and videophone service like no other. Designed with both residential and business customers in mind, 8x8 allows anyone with broadband Internet access to make unlimited calls to anywhere in the U.S. and Canada for as little as $24.99 per month. Their Complete Contact Center offering is powered by Contactual.
Octopus delivers high quality (Tele)communication i-ComServices for the European contact center world. We have the technology, you provide the infrastructure and within a matter of just two weeks after contract you are good to go! Our strength is the combination of the proven Contactual OnDemand Contact Center combined with our European telecommunications infrastructure. One stop shopping; one point of contact for all the helpdesk services you need. Need a script, or want to combine your inbound services with a little bit of outbound? We have the perfect add on for you!
|Saskatchewan Telecommunications Holding Corporation (SaskTel) is the leading full-service communications provider in Saskatchewan, offering competitive voice, data, dial-up and high speed internet, entertainment and multimedia services, security, web hosting, text and messaging services, hosted contact centers Powered by Contactual, and cellular and wireless data services over its digital networks. The Corporation also provides security monitoring services through SecurTek, directory services through DirectWest, in-room communications services to the healthcare sector through Hospitality Network, telecommunications consulting and software solutions through SaskTel International, and an out-of-province sales and service channel in Alberta and British Columbia.|
Voicenet Solutions Ltd., established in 2004 and based in Aylesbury UK, is a hosted VoIP telephony provider specialising in the provisioning of business grade solutions to the UK business market.
Voicenet Solutions is a single source for all telephony products, services and components and is one of the UK's leading providers of hosted voice over IP for businesses. Our expanding product portfolio, which includes VNiMobile -- a mobileVoIP FMC solution, Hosted VoIP, SIP Gateway, Hosted Call Recording, QoS, Disaster Recovery, and IP phones, is ideal for companies of all types and sizes and can be tailor-made to fit specific business needs.