Enhanced Support

Contactual offers an enhanced level of customer support for mission-critical efforts.  This package can be customized to meet specific needs of a customer's business.

• Telephone, Chat, Email & Web
• Unlimited number of support cases
• Four Contacts (authorized individuals) 
  
• Priority response time (within 8 business hours  M-F - 5am to 6pm Pacific Time)
• Assistance until the problem is resolved
• Support for short duration installation and usage questions
• Call Re-route Contingency 

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