Contactual’s OnDemand Contact
Center enables inside sales
organizations to increase close rates
and sales productivity.

With Contactual’s flexible and
comprehensive features, you can
cost-effectively improve the efficiency of
your sales team and add additional
sales channels with an on-demand
solution that easily grows with your
business.

More Selling Time. Additional Selling Opportunities. Focus on Growing Your Business.

Our patented skills-based routing system delivers inquiries to the sales professional
most likely to close the deal based on criteria you define such as product knowledge
or areas of expertise.

Integrated support for web chat allows you to easily add chat functionality to your
website enabling a new cost-effective method for customer acquisition. Our
collaboration feature allows your sales team to assist customers with completing
online order forms.

Thanks to out-of-the-box integration with Salesforce.com, NetSuite and other CRM
solutions the OnDemand Contact Center works with your existing applications,
enabling click-to-dial, reducing data entry and increasing the
opportunities for cross-selling.

Thanks to our innovative, 100% SaaS delivery model you can scale your sales team quickly to keep pace with your business.

No Hardware. No Software. No Cap-Ex.