JumpStart

Contactual’s unique JumpStart program leverages the expertise of our service professionals to assist you in quickly configuring the OnDemand Contact Center to meet your company’s business needs and in training your staff. JumpStart is a key factor in our 10-to-1 implementation advantage over other solutions.

Through a series of interactive web and phone training sessions designed for administrators, customer service managers, and training personnel, your organization will learn how to optimally configure the software to meet your requirements. We’ll also show you how to coach your agents and supervisors to ensure your contact center runs smoothly from the start. You can feel confident that by the end of the JumpStart program your organization will begin realizing all of the benefits of the OnDemand Contact Center.