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Call Center Success Stories
Contactual enables organizations of all sizes and in any industry to manage customer interactions through a complete, flexible solution, which delivers rapid time to value.
"Our savings has grown to 50% across multiple remote sites with Contactual."
Company: iPass
Industry: Technology
"Thanks to Contactual we’ve virtually eliminated missed calls."
Company: Cycle Gear, Inc.
Industry: Retail
"Contactual will save us an estimated $100,000 in back-up call center costs."
Company: Spirit Incentives
Industry: Marketing Services
"Contactual provides intelligent on-demand call routing for our 400+ toll free numbers."
Company: MCM Services Group
Industry: Legal Services
"With Contactual we can easily manage our home-based agents from any location."
Company: askAFS
Industry: Financial Services
"Contactual makes it easy for us to customize our IVR & reporting."
Company: Hawaii Direct
Industry: Telecommunications
"Contactual helps people with disabilities succeed as home-based agents."
Company: Direct Interactions
Industry: Outsourcing
"We now have a system in place that can rapidly scale to meet increased demand."
Company: Multiple Sclerosis Society
Industry: Non-profit
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