Contact and Case Management


What Is It?

Contactual provides an easy to use customer contact and case management tool that tracks all interaction with clients. This tool is easy to set up and get started with. Customers that need more sopisticated CRM system can use one of the CRM products that we support out-of-the-box or build an interface between Contactual and their customer management tool using our APIs.

What Are the Main Benefits?

  • Customer data is tracked and maintained
  • Customer Interaction history in tracked
  • Can be accessed anywhere from the Web

Contacts and Case Management