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Chris Brennan Joins Contactual as President & CEO
Veteran CEO Brings 28 Years of Proven Experience Scaling High Growth Technology Companies to Achieve Industry Leadership
February 23, 2010 – San Carlos, CA – Contactual (www.contactual.com), the leading global provider of hosted customer interaction managment solutions, today announced Chris Brennan, former LogLogic CEO and Operating Partner at TeleSoft Partners, will be joining the company as President and CEO effective immediately. Previous CEO Mansour Salame will continue as Chairman.
"Having worked with Chris in the past I know he is uniquely qualified to expand our market leadership. His proven successes in leading companies to achieve leadership in vision as well as customer acquisition, retention and satisfaction will propel Contactual to sustained global growth." said Salame.
"Mansour has done a tremendous job building Contactual and I am excited to accelerate that success and take the company to the next level." said Brennan. "Contactual has revolutionized the way companies manage a fundamental part of their business – interacting with their customers – and is uniquely positioned to shake up our industry. Contactual’s patented technology platform and unique approach to service delivery dramatically simplifies the process of providing exceptional customer service." added Brennan.
The Contactual OnDemand Contact Center provides an alternative to the traditional approach of purchasing on-premises call center technology and hiring a team to implement and maintain it. Delivered in the Software as a Service (SaaS) model, the Contactual solution allows companies to immediately implement a contact center for a low subscription fee. The company has customers ranging from Fortune 500 companies to small and medium sized businesses, and distribution partners serving the U.S., Canada, Europe, Japan and Australia.
With a strong background in driving global growth through creating strategies, attracting world-class talent, developing strong alliances and channels, Brennan brings 28 years of executive experience to Contactual. As CEO of LogLogic, Brennan established the company's position as an emerging and recognized leader in the security industry and grew revenues from the Americas, EMEA and APAC from less than $100,000 per year to a $32M run rate in three years securing over 350 global customers. Prior to LogLogic, Brennan served as CEO of fast-growing technology companies Banter and Mobileium (now Roamware); in addition he held executive positions with Genesys Telecommunications Laboratories, Diamond Lane Communications, Newbridge Networks and Tandem Computers.
"Having worked with Chris in the past I know he is uniquely qualified to expand our market leadership. His proven successes in leading companies to achieve leadership in vision as well as customer acquisition, retention and satisfaction will propel Contactual to sustained global growth." said Salame.
"Mansour has done a tremendous job building Contactual and I am excited to accelerate that success and take the company to the next level." said Brennan. "Contactual has revolutionized the way companies manage a fundamental part of their business – interacting with their customers – and is uniquely positioned to shake up our industry. Contactual’s patented technology platform and unique approach to service delivery dramatically simplifies the process of providing exceptional customer service." added Brennan.
The Contactual OnDemand Contact Center provides an alternative to the traditional approach of purchasing on-premises call center technology and hiring a team to implement and maintain it. Delivered in the Software as a Service (SaaS) model, the Contactual solution allows companies to immediately implement a contact center for a low subscription fee. The company has customers ranging from Fortune 500 companies to small and medium sized businesses, and distribution partners serving the U.S., Canada, Europe, Japan and Australia.
With a strong background in driving global growth through creating strategies, attracting world-class talent, developing strong alliances and channels, Brennan brings 28 years of executive experience to Contactual. As CEO of LogLogic, Brennan established the company's position as an emerging and recognized leader in the security industry and grew revenues from the Americas, EMEA and APAC from less than $100,000 per year to a $32M run rate in three years securing over 350 global customers. Prior to LogLogic, Brennan served as CEO of fast-growing technology companies Banter and Mobileium (now Roamware); in addition he held executive positions with Genesys Telecommunications Laboratories, Diamond Lane Communications, Newbridge Networks and Tandem Computers.
About Contactual
Since 2000, Contactual has provided a better alternative to traditional call center technologies. Its patented OnDemand Contact Center is the fastest and easiest way to deploy a world class call center. Contactual is a Best Communication Solution CODiE Awards finalist and earned the Frost & Sullivan Global Excellence in Technology Award. Contactual is a winner of TMC Labs' Customer Interaction Magazine Innovation Award as well as Best Integrated Solution from NetSuite. For more information, visit www.contactual.com.
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